Your trusted partner in property management staffing and facility services
Together, the cofounders share a vision of transforming the customer service industry through compassionate care and quality staff. Elite Service will focus on delivering exceptional, tailored experiences to all our clients.
There is a noticeable decline in the quality of service, particularly in relation to the roles filled by concierges, resulting from inadequate education and the erosion of essential skills. Alongside the expected professionalism, punctuality, and workplace competence, we also bring forth seemingly undervalued traits, such as our multicultural makeup, which bridges the gap between different cultures and nationalities through language. From Standard English to Traditional Mandarin, we encourage our personnel to create a familiar atmosphere for our customers.
With many years of experience in Operations Management and working as concierges at various locations, we will bring our wide range of skills to ensure the best is achieved.
The passion, skills, care, and the creation of an outstanding team are what make up this newly founded grassroots company. Where convenience meets excellence, Elite Service is where to be.
Your time is precious, let us handle the rest!!


Co-Founder & CEO
With over 7 years in property management and hospitality, Tom brings experience in building high-performing service teams. His vision stems from a passion for elevating the resident experience.

Co-Founder & COO
Joy's background in operations management and facility services has been instrumental in scaling Elite Service. Her commitment to quality ensures every property receives professional service.

Co-Founder & CFO
Jonathan brings extensive financial expertise and strategic planning experience. His leadership in finance and business development has been key to Elite Service's sustainable growth and expansion.
Headquartered in Falls Church, VA